Park Royal Beach Acapulco Hotel, Acapulco
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Private beach
- Elevator
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Aerobics
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Sun terrace
- Garden area
- Spa & wellness center
- Solarium
- Sauna
- Massage
- Public Bath
- Pool with view
- Shallow end
Room features
- Air conditioning
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers clean and comfortable rooms, although missing a safety box. The staff is accommodating, but can be insistent on upselling without resolving guest inquiries. The ocean view is limited. Reserving sunbeds early can be an issue, yet the location is beautiful for a family vacation. The dining options are good but may have closures. Overall, a mixed experience with highlights and drawbacks.
The hotel had cramped, cave-like rooms with insistent upselling, lacking safety boxes. Staff at the reception were helpful but overly pushy with upselling, without addressing guest concerns. The location was beautiful but needed renovation, with a challenging reservation system for sunbeds. The Italian restaurant was highly recommended for dining.
I must say, my stay at the hotel had its ups and downs. Although the rooms were clean and comfortable, the staff really pushed their upselling tactics without offering any resolution to my concerns. On the bright side, the location was beautiful and perfect for a family vacation.